Privacy policy

Privacy Policy

Effective Date: July 22, 2026

Welcome to ROSELUNE LLC ("ROSELUNE," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and subscription-based video editing services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name (if provided)

  • Billing and account information

Project Information

  • Video files

  • Images

  • Audio files

  • Editing instructions

  • Documents and other content you submit for editing

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our video editing services

  • Process payments and manage subscriptions

  • Deliver completed editing projects

  • Respond to customer inquiries and provide support

  • Send service-related communications

  • Maintain account security and prevent fraud

  • Comply with legal obligations

3. Payment Processing

Payments are securely processed by trusted third-party payment providers. ROSELUNE LLC does not store your complete credit or debit card information.

4. Information Sharing

We do not sell or rent your personal information.

We may share your information with:

  • Payment processing providers

  • Cloud storage and file hosting providers

  • Technology and service providers that support our business operations

  • Government authorities or law enforcement when required by law

All service providers are expected to protect your information and use it only for authorized business purposes.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Complete editing projects

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our agreements

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Receive a copy of your personal data

  • Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

8. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Enhance your browsing experience

You can manage or disable cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to these transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

ROSELUNE LLC
633 Gordon Ave
Reno, NV 89509
United States

Phone: +1 (702) 846-4273
Email: contact@roselune.store

We aim to respond to all inquiries within 1–2 business days.